Tramonto Circuits is known by its loyal customer base as a company that works with them to provide solutions. Many of the products supplied by our company started out with a phone call that sounded something like this: “I know this can’t be done because we’ve talked with many other suppliers, but…” They’re relieved when the answer is “I think that can be done. Tell me more about it.”
Over the last 14 years, we have worked with a lot of talented companies and engineers developing cutting edge products and pushing boundaries that spur growth. These customers deserve to know that they have a partner willing to work as hard as they do to provide consistent, reliable solutions. Here are some of the ways we go above and beyond for our customers.
1. Understand their specialty
The engineers at Tramonto Circuits come from product development backgrounds. That provides us the luxury to speak the same language as our customers and have similar industry experience. Our advantage is that we know first-hand how important on time delivery and quality circuits mean to their teams. It is the difference in getting to market before their competitors and not!
2. Diversify your offerings
It’s true we’re very good at finding solutions to challenging assemblies. However, we’re also very good at fabricating standard PCBs and flexible circuits as well. Bare PCBs from 2-20 layers and flex circuits from 1-6 layers are standard for our company. The mix of products shipped from Tramonto Circuits is about half bare circuits and half-assembled circuits. We ship ALL of our products on time so our customers never have to worry that their schedules will slip. This has proven valuable in creating happy customers since 2008.
3. Ship on time
Tramonto Circuits was founded on two principles: Ship on time and ship circuits that meet all customer requirements. We’re proud to publicly post our progress each year in these two categories. Currently, we have a 99.4% on-time delivery ratio and 99.8% overall quality ratio. These key progress indicators have improved every year that we’ve been in business. The founder chose those two principals principles because of past experiences and the company has feverishly defended them. We feel it’s an important part of why our customers stay with us long term.