Tramonto Circuits is pleased to announce that overall On Time Delivery (OTD) in 2014 reached 92.6%. This key performance indicator confirms Tramonto Circuits’ commitment to improvement and customer requirements.
Motivated by a company poll that showed customer’s top two requirements for their printed circuit board suppliers were “quality” and “on time delivery” Tramonto Circuits set aggressive goals and included them as Key Performance Indicators (KPI) for 2014. The goal set for OTD was 95% overall and the goal for RMA requests was twelve or less.
The overall OTD reached was 92.6% for 2014 and a total of 9 RMA’s were recorded. These numbers, although lofty, show the commitment the company has to its customers. “We will not rest on these results however” said John Talbot President. “We have already set 95% OTD goals again for 2015 and strive to improve our RMA numbers as well”. Our staff is proud of the accomplishment and stand ready to improve in the coming year.”
ABOUT Tramonto Circuits
The mission of Tramonto Circuits is “To consistently provide its customers with high quality electronic products and services that meet or exceed their expectations.” A manufacturer of flexible and rigid printed circuits, Tramonto Circuits provides electronic circuits and assemblies to Original Equipment Manufacturers worldwide.
Tramonto Circuits is based in St. Paul, Minnesota. More information is available at www.tramontocircuits.com.